HER Planner | Account & Data Deletion
HER After Motherhood LTD
Your privacy matters to us. You have the right to request deletion of your HER Planner account and associated personal information.
How to Delete Your HER Planner Account
Option 1: Delete your account within HER Planner
Sign in to your HER Planner account.
Open your account settings.
Select the account deletion option.
Follow the instructions to confirm your request.
Option 2: Request deletion by email
If you cannot access your account, email:
support@heraftermotherhood.com
Subject: HER Planner Account Deletion Request
Please include the email address associated with your HER Planner account.
We may ask you to verify your identity before processing your request. Never send us your password.
What Happens to Your Data?
When your account is deleted, the following information associated with your account will be deleted from our active systems:
Your account profile and account information.
Your saved tasks and to-do lists.
Your recurring chores and routines.
Your calendar events and schedules.
Your meal plans.
Your personal notes and other planner entries.
Account deletion is permanent. Once your information has been deleted, it may not be recoverable.
Information We May Retain
Certain information may be retained for a limited period where required for security, technical recovery, accounting or legal obligations.
This may include:
Information temporarily contained in encrypted system backups until those backups expire.
Limited security and operational records.
Transaction records that we must retain for applicable tax, accounting or legal requirements.
We do not retain deleted planner content in active accounts for advertising purposes.
The applicable retention periods depend on the type of record and legal requirements.
Deleting Individual Planner Entries
You can remove individual tasks, chores, calendar entries and other supported planner items within HER Planner without deleting your entire account.
Delete Your HER Planner Data Without Deleting Your Account
You can request deletion of personal planning information stored in HER Planner without closing your account.
Option 1: Delete Individual Planner Entries
Sign in to HER Planner and open the relevant section of your planner.
You can delete supported items, including:
Tasks and to-do lists
Recurring chores and routines
Calendar events
Meal plans
Personal notes and other editable planner entries
Deleting these items does not require you to close your HER Planner account.
Option 2: Request Data Deletion
If you would like us to delete some or all of your saved planner information while keeping your account active, please contact:
support@heraftermotherhood.com
Email subject: HER Planner Data Deletion Request
Please tell us which information you would like deleted. For example, you may request the deletion of your saved tasks, meal plans or calendar information.
We may need to verify your identity before processing your request. Please do not include your password.
What Information Is Deleted or Retained?
For approved requests, the specified planner information will be deleted from active systems.
Your account email address, authentication information and essential account settings will be retained where necessary to keep your account active.
Certain information may also be retained where required or permitted by law, including relevant transaction records and security records.
Deleted information may remain temporarily within protected backups until the applicable backup retention period expires.
Please see our HER Planner Privacy Policy for further information:
https://heraftermotherhood.com/her-planner-privacy-policy
Subscriptions
Deleting your HER Planner account does not necessarily cancel an active subscription managed by a third-party payment provider or app store.
If you have an active subscription, please cancel it through the relevant subscription management service to avoid future charges.
Need Assistance?
Contact us at:
support@heraftermotherhood.com
HER After Motherhood LTD
https://heraftermotherhood.com
For more information about how we handle personal information, please read our HER Planner Privacy Policy: